QuickClaim Login process updates have been rescheduled to 8/1. MFA enrollment requirements have been rescheduled to 10/1. See the upcoming updates below.

Starting October 1^st, 2024, all QuickClaim and Stream users will be required to enroll in and use Multi-Factor Authentication. This change is being made as a necessary security configuration to protect you and your data.

In preparation for the upcoming requirement, you will also see some changes to the QuickClaim login process starting Thursday, 8/01/2024. Read below for details.

1. Rather than entering your Username, Password, and Authentication Token on the same form, the process will be split into two steps. First you will enter your Username and Password, then if you're enrolled in MFA, you will be prompted for your Authentication Token. This is more consistent with the way most web applications approach multi-factor authentication. 

2. Upon login a new security alert will appear to remind you of the upcoming MFA requirement and encourage you to configure MFA on your account before the deadline. The message will appear once a day until you have set up MFA.

3. There is a new option for Multi-Factor Authentication enrollment that will allow you to set up an e-mail token rather than an authenticator app token. This option is being added to accommodate users who do not or cannot use a smart phone or tablet while working in QuickClaim / Stream.

For questions, if you are a QuickClaim user, reach out to the customer-specific support e-mail address located on your escalation card. If you are a Stream portal user, reach out to stream.support@sdata.us.