As part of our ongoing effort to better our systems, we've made updates to improve usability. The following will now be available:
- NEW Feature: Executive Dashboard Summary
- The Executive Dashboard Summary will provide a new display of key reports. It will be shown on the homepage above your queues. There will be three portions of this summary, details shown below.
- This will not be automatically enabled for any account but you can request this view via your Client Partner or through your Technical Partner Team.
- Once enabled, you can make this accessible to your users by going to Edit User Page > Permissions > Miscellaneous > Executive Dashboard Summary
1. General Description - this will show the turnaround time, overall volume, and quality for the filter you select.